Leadership Skills - Managing People Workshop

Managers have a tendency to lapse into “boss mode” because they typically have so much going on that it is hard to slow down and see people as people. In our Managing People Workshop, we work with you to develop an understanding of the different types of personalities you have working in your team, so that you can better understand their needs and identify the best way to interact with each one. And we also help you work on effective communication skills, so that the interactions you have with an individual or the whole group will be more constructive and effective.

Becoming a Great Leader

Leadership and management skills are something that rarely come naturally for most people. But if you follow some basic rules and are willing to learn how to work with people you will have things running much more smoothly in the workplace in no time.
Here's a list of some the things you should NOT be doing.

Neglecting workers
Your workers ARE your business and they have to be treated that way. Failing to send this message to workers can be a financial and productivity drag for any business. Our workers are people with feelings and emotions and have to be told in many ways how important they are to the company.

Not being able to handle criticism
Just because you're in a leadership position does not mean that you suddenly become immune to making the wrong decisions. As a leader you have to listen to constructive criticism and make the changes necessary. If a worker cares enough to share criticism, the least you can do is listen.

Unable to delegate responsibilities
This is often a problem for small business owner / managers. We have to trust that our workers can do the things we have done for so long. If they really can't do the job because a particular skill is needed, then get them the training required or hire someone that can. A big part of leadership and management is about making sure that things run smoothly and efficiently, and that does not mean running from job to job doing everything ourselves!

Knowing everything
Many of the world's greatest leaders are people of average intelligence that don't know all there is to know in their industry. They understand that they can't possibly know everything and they hire people that do know everything! The success of any business is in the hands of its workers and the leading managers and entrepreneurs of the world all strive to hire the best in their field.

Procrastination
Putting something off till tomorrow that should be done today! Often procrastination is a result of having no plan or list of priorities. Look into time management and goal setting for more ideas on how to overcome procrastination.

Lack of focus
Obviously there will be things come up during the day that require immediate action that will distract us from our work, but we have to have a clear set of priorities to follow. Doing a little bit of everything gets nothing finished, causing stress and feelings of being overwhelmed.

Afraid to change
The ability to change in business is essential. Changes in technology, the way we deal with people, the way we present the business, and in every other aspect of running and operating the company. Holding on to old ways of doing things just because they've always been done that way is a sure way to lose business. If any aspect of the business can be improved then there has to be change, even if this means getting rid of a poor performing worker or product range that is no longer profitable.

As a manager or leader you have to treat your business like a garden. Continue to water, fertilize and weed your garden and it will continue to reap a quality harvest year after year.

By Kristine Geimure