| You aren’t holding
this position in your organization for no reason. Obviously,
you have achieved a level of success and respect that inspire
people to put their trust in you. But that is not the same as
inspiring people to work harder, think smarter and accomplish
more. When we put together our Executive
Coaching Training seminar, we had people like you in mind.
Maybe you need to brush up on your communication skills or learn
how to give exceptional feedback. Maybe you would like to know
more about conflict resolution
or team building. The coaching skills you will learn after two
days in our leadership training program will boost your effectiveness
as a leader, and that will make all the difference to your team.
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These days it seems the "coaching" word is everywhere.
Business owners coach staff, as do managers and supervisors.
Parents coach kids for life skills. We're even coaching ourselves.
Unfortunately, just because we change the name from "managing"
to "coaching" doesn't mean we've developed the new
skills required to "coach" successfully. Here are
some of the basic skills/strategies/competencies which are
part of the process of coaching. Good coaching skills can
make the difference between getting performance and getting
excellence out of yourself and your associates.
Knowing your outcomes
It is essential as a Coach to know the outcomes you expect.
You then need to be able to clearly communicate the outcomes
to the person being coached. Identifying your expectations
of the end result gives a clear goal. Outcomes can range from
setting major career objectives to where and how the incoming
mail gets sorted. For successful arrival at your destination,
you need to know where you are going.
Assess resources
You then need to asses what resources are necessary to get
there. We all need training and that's why you are coaching
someone -- to define clearly the skills and strategies necessary
to get the desired result. Maybe someone needs to learn to
read a map, master a specific computer program, think in the
big picture, or develop a smooth phone manner.
Implement your plan
Once you know the skill or skills to be developed, implement
a plan. Are the resources available? How long will it take
to learn? What are the specific steps necessary and by when
are you expected to reach the goal?
Example
Joan, a lawyer and assistant general counsel for a large
company, was frustrated with one of her assistants. She felt
the assistant was not following through and keeping Joan current
on a project's status. Was it complete, was it progressing,
or was it stalled? Joan thought she was a good communicator
but realized she was not getting what she wanted. After discussing
the problem with her coach, Joan realized she may not have
been clear with her assistant. They sat down together and
this time Joan knew the precise result she was looking for.
She wanted weekly written updates. Joan coached her assistant
to be able to see the "big picture" and how reporting
fit in. Then together they came up with a plan for the assistant
to implement and scheduled follow up reviews.
Put it in writing
After you have set targets, assessed the skill requirements
and set out a plan, it's helpful to put your agreements in
writing. Depending on the size and breadth of the project,
your agreement could have many check points or opportunities
for feedback and assessment. Coach for win/win and everyone
will be more productive.
By Robert Knowlton
Executive Coaching Training - Develop the Skills Required
to Coach
Executive Coaching Training Quote
"It is literally true that you can succeed best and quickest
by helping others to succeed."
Napoleon Hill
Suggested Reading:
Personal and Executive
Coaching: The Complete Guide for Mental Health Professionals
by Jeffrey E. Auerbach
Coaching Training
by Chris W. Chen
Executive Coaching
with Backbone and Heart : A Systems Approach to Engaging Leaders
with Their Challenges
by Mary Beth O'Neill, Mary Beth O'Neill
The Psychology of
Executive Coaching: Theory and Application
by Bruce Peltier
Executive Coaching: The Essential Guide for Mental Health
Professionals
by Len, M.D., Ph.D. Sperry, Len Sperry
The Art and Practice of Leadership
Coaching : 50 Top Executive Coaches Reveal Their Secrets
by Howard Morgan
Coaching for Development: Skills
for Managers and Team Leaders (Fifty-Minute Series)
by Marianne Minor
Improving On-the-Job
Training and Coaching
by Karen Lawson
Coaching For Change: Practical
Strategies For Transforming Performance
by Kaye Thorne
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